| Recent News (Click headline to read article) | | Crowne Plaza moves into Portugal
Saturday, 4th July 2009
The first Crowne Plaza in the country will be in Vilamoura in the Algarve and is set to open in January 2010... | New engine searches based on like-minded people
Friday, 3rd July 2009
The first online service that uses proprietary technology to find hotels and restaurants suited to your tastes based on your unique profile and the preferences of like-minded people... | Europe's biggest HI Express to open at T5, Heathrow
Friday, 3rd July 2009
The first Holiday Inn Express at London Heathrow Terminal 5, opening in 2011, will be the largest Holiday Inn Express in Europe under a franchise agreement signed today by IHG and Crimson Hotels Group... | Sour grapes for wine industry as younger drinkers lose their bottle
Friday, 3rd July 2009
Engaging younger drinkers in the wine market could prove key for the future success of the industry, new figures released today from Mintel show... | W gets its own fashion director & music curator
Thursday, 2nd July 2009
In what is probably the first for an international hotel chain – these new positions - and if anyone had any doubts about W’s continued success or ability to lead the way in creating new ideas for the chain since Ross Klein left, this should put those fears to rest... |
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| Recent Articles (Click headline to read article) | |
Serve With Verve!
When was the last time you used the word 'verve' in a sentence? It’s not a word you often hear but is a great word to define customer service that is refreshing, memorable, and leaves a lasting positive impression... | The Salt Hotel of Bolivia
Built on the vast salt desert of Salar de Uyuni, in Bolivia, the Salt Hotel has become a popular tourist attraction... | Are you Twitterpated?
This week it's back to the topic of social networking (again) - this time Twitter in particular; a few times in the last week I saw posts (on facebook and twitter) that said something like this: "Busy un-following anyone who isn't following me back... | Common Sense Review Process for Capital Investments
Benjamin Franklin was known for many things in his professional life, but he is often credited with his logical and sometimes frugal approaches to business and spending money... | Why Google City Tours is Important to Tourism
Google released their latest labs project called “City Tours” last week; I was quick to jump on the bandwagon and take a look, but I resisted from posting right away because I wanted to think a little more deeply about the implications of the application... | Do you read your Hotel's reviews on Trip Advisor?
If not, it’s certainly time you did! The explosion of consumer generated content on the web means that more than ever hoteliers should monitor their brand online and respond to reviews and forum posts accordingly... | Is Chocolate Recession Proof?
Eating chocolate has a ‘feel good factor’ and is considered an affordable luxury in some countries, however, during the financial downturn, luxury chocolate shops in airports and duty-free gift purchases are likely to suffer a significant drop in chocolate sales... |
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| | Top News Stories (Click title to read article) |
| Top Feature Articles (Click title to read) |
Meeting Planners Pressured by Management, Customers and Members
Saturday, 4th July 2009
Meeting planner guru Joan Eisenstodt responded to my “Meeting Planners and Hotel Suppliers: Let’s Be Fair” article of last month calling for “a whole bunch of cooperation” right now in hopes that when we do come out of this recession, “we can do business smarter next time...
Food Safety in China From Farm to Fork
Saturday, 4th July 2009
Food safety starts at the beginning of the food supply chain;...
The Ugly Face of Social Media
Friday, 3rd July 2009
I wonder if social media reached the point of diminishing returns last week with the death of Michael Jackson and the subsequent fall of the mighty Perez Hilton? Yeoh Siew Hoon wonders if we could end up with unsocial media with the way things are going... |
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